Dear patient,

We have created this text for you and translated it into your language using ChatGPT. This is to make your visit to our practice easier.

The translation was created using artificial intelligence. Therefore, errors may occur.

If you do not understand something, please feel free to ask us.

What do you need to do now?

Do you have a medical prescription from your doctor?

1. Take a photo of your prescription.

2. Send us the photo via WhatsApp or email.

3. Wait for our response.

We will check your prescription for you.

If everything is correct, we will schedule an appointment with you.

If something needs to be changed, we will contact your doctor and inform you what needs to be done.

Please do not come to the practice without an appointment.

Who are we?

We are a licensed podology practice covered by statutory health insurance.

Our main focus is the treatment of:

● ingrown toenails

● feet with nerve damage (neuropathy)

In addition, we train podologists in our practice.

Because we provide training and also treat emergencies, there may sometimes be waiting times.

Our podologist is also a non-medical practitioner (limited to podology). Therefore, she is allowed to examine and treat you podologically even without a prior doctor’s visit.

However, if the treatment is to be covered by statutory health insurance, we still ask you to obtain a medical prescription from your doctor beforehand.

Our services

We offer cosmetic foot care and podological treatments.

Cosmetic foot care

Cosmetic foot care is only performed on healthy feet.

Podological treatment

Podological treatments are for feet with medical conditions or complaints.

We treat, for example:

● ingrown toenails

● corns

● nail fungus

● athlete’s foot

● cracked skin (fissures)

● warts

● complaints related to neuropathy (nerve damage in the feet)

Treatment covered by statutory health insurance

For ingrown toenails and neuropathy of the feet, treatment can be covered by statutory health insurance.

For this, you need a medical prescription from your doctor.

Do you have a prescription?

Please send us your prescription before booking an appointment via WhatsApp or email.

We will check whether the prescription is correctly completed and can be billed with the health insurance.

If something is missing or incorrect, we will contact your doctor.

You will then pick up the corrected prescription from your doctor and send us a new photo.

If everything is correct, we will gladly schedule an appointment for you as soon as possible.

Please do not come to the practice without an appointment. We only work by appointment and do not have free time slots between appointments.

Important: 28-day rule

Treatment must begin within 28 days after the prescription has been issued.

Therefore, please send us the prescription as early as possible so we can find an appointment for you.

No valid prescription at the appointment?

If you come to your appointment without a valid prescription, the following options apply:

● You pay for the treatment yourself.

● You submit a valid prescription later.

● If no treatment can take place, we charge a cancellation fee of 80% of the planned service.

If you do not show up for your appointment, we will also charge a cancellation fee of 80% of the planned service.

Treatment without a prescription

Not all treatments are covered by statutory health insurance.

These services usually have to be paid for by yourself:

● corns

● nail fungus

● athlete’s foot

● cracked skin

● warts

You can find the current prices on our website:

podologie-ffm.de → Podology → Self-pay patients

Are you privately insured?

For privately insured patients, we recommend obtaining a private prescription from your doctor before treatment.

The prescription may include, for example:

● podological complex treatment

● nail brace therapy

Please note: reimbursement depends on your individual insurance contract.

Any questions?

If you do not understand something or are unsure, please feel free to contact us.

We are happy to help you.